Refunds and Exchanges

Return & Exchange Policy

Purpose By Nieama

At Purpose By Nieama, customer satisfaction is our priority. Please review our return and exchange policy below:

No Refunds – Exchanges Only

We do not offer refunds. Exchanges are available under the following conditions:

Exchange Guidelines

• Items must be unworn, unused, and in their original packaging with all tags attached.
• You must request an exchange within 3 days of receiving your item.
• Exchanges are subject to product availability. If the desired item is unavailable, store credit will be issued.
• Customers are responsible for return shipping costs unless the item received is defective or incorrect.

Non-Exchangeable Items

The following items cannot be exchanged:

• Lace items
• White clothing
• Sale items
• Bathing suits
• All items marked as FINAL SALE

How to Request an Exchange

1. Contact us within 3 days of receiving your order at info@purposebynieama.com.
2. Provide your order number and a brief description of the issue.
3. Once your request is approved, we will provide return instructions.

Shipping Responsibility

• Customers are responsible for return shipping costs and for shipping the exchanged item back to them.

Thank you for shopping with Purpose By Nieama! If you have any questions, feel free to contact us at info@purposebynieama.com. We’re happy to assist you!